We know from the feedback forms that many people had a lovely time at BiCon 2011 – thank you for your comments! We also know that due to various issues with the accommodation, some people had a more disrupted BiCon than we would have liked.

During the event, we asked for reports of problems which we used alongside some other issues to provide detailed feedback to Leicester University Conference Services after BiCon was over. We were finally offered a considerable discount to our final bill which we have now accepted. They also promised to take our feedback on board see that the issues are fixed in future.

We will be using some of that money to offer partial refunds as compensation to those of you affected by the problems and will be emailing the attenders affected by issues that we know about with this sometime over the next week.

Attenders being offered refunds will have the following choices: